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SCPM-L2-T1

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Explains why project matters and how it supports organizational goals like a project's story
Business Case
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FLS L2-T1

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Systematic process transforming buildings from cost centers into assets that actively contribute to organizational success
Strategic Facility Planning
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FLS L2-T2

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Forward-looking document examining current buildings, defining future vision, and creating path to bridge gaps
Facility Master Plan
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FLS L3-T1

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Systematic evaluation of building systems to determine current state and repair needs
Facility Condition Assessment
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FLS L3-T2

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Process of aligning built environment with people, processes, and organizational purposes
Facility Planning
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FLS L4-T1

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Adapting management approach based on team members' competence and commitment levels
Situational Leadership Theory
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FLS L4-T2

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All FM staff and resources managed through single department with specialized teams
Centralized Organizational Model
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FLS L4-T3

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Systematic six-step approach transforming guideline creation from ad hoc activity into strategic process
Policy Development Process
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FLS L5-T1

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Five key dimensions describing consistent patterns in how people think, feel, and act
Five-Factor Model Personality
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FLS L5-T2

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Creating shared understanding rather than just sharing information between sender and receiver
Communication Process Definition
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FLS L5-T3

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Disputes over limited budgets, space, staff time, and equipment in facility operations
Resource Allocation Conflicts
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FLS L1-T2

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Essential skills and knowledge areas needed for effective building and space management success
Comprehensive Toolkit
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FLS L1-T1

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Multidisciplinary field connecting business, architecture, engineering, and behavioral sciences to optimize built environments
Facility Management
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SCPM-L2-T2

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Process of breaking project into manageable components with clear deliverables and responsibilities.
Work Breakdown Structure
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SCPM-L3-T1

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Process of evaluating project's viability from multiple angles before proceeding
Feasibility Study
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SCPM-L3-T2

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Project scheduling is plotting work sequence over time, creating a roadmap for tasks.
Project Scheduling
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SCPM-L4-T1

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Systematic quality assurance process verifying building systems meet owner's requirements and design intent.
Commissioning
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SCPM-L4-T2

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Process ensuring building systems work properly and efficiently through design and construction phases
Commissioning
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SCPM-L5-T1

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Final phase ensuring building is prepared to meet occupant needs for years ahead
Transition to Operations
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SCPM-L5-T2

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Final phase that transfers completed project to owner and releases resources
Project Closeout
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SCPM-L6-T1

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Flexible project management approach originating from software development, focusing on adaptability and collaboration.
Agile
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SCPM-L6-T2

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Combining structured planning with flexible execution to optimize project outcomes
Hybrid Project Management
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SCPM-L7-T1

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Process of applying knowledge through practical exercises in real-world construction scenarios
Practical Application
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SCPM-L7-T2

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Digital representation of physical and functional characteristics forming reliable basis for decisions
Building Information Modeling
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FLS L6-T1

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Moral principles that guide behavior and decisions in facility management operations
Ethics in Leadership
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FLS L6-T2

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People who affect your work or are affected by what you do
Stakeholder Definition
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Flashcards - HFM O&M 1

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Under what conditions would an essential electrical system need only one transfer switch?

A load of less than 150 KVA



Per NFPA 99, small facilities may use a single switch

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Flashcards - HFM O&M 2

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Which ASSE certification is required for a medical gas system verifier?

ASSE 6030



The verifier confirms that installation meets standards

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Flashcards - HFM O&M 3

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What is a chiller?

Equipment that removes heat from water for cooling purposes



This provides chilled water for HVAC systems

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Flashcards - HFM O&M 4

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What is a fire damper?

A closure device in a duct that penetrates a fire barrier



This prevents fire or smoke spread through ductwork

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Flashcards - HFM O&M 5

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What is vibration analysis?

Monitoring equipment vibration to detect bearing or alignment problems



This is predictive maintenance for rotating equipment

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Flashcards - HFM PDC 1

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Which comes first, schematic design or design development?

Schematic design precedes design development



SD tests concepts; DD refines details from SD phase

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Flashcards - HFM PDC 2

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What is value engineering?

Systematic method to improve project value by examining function



Reduces costs while maintaining or improving quality and performance

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Flashcards - HFM PDC 3

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What is a master facility plan?

Comprehensive long-term plan for campus development and facility improvements



Typically covers 10 to 20 year planning horizon

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Flashcards - HFM PDC 4

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What is a fire barrier?

Fire-rated wall assembly that extends from floor to deck



Limits fire spread and creates compartmentation

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Flashcards - HFM PDC 5

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What is LEED certification?

Leadership in Energy and Environmental Design rating system



Third-party verification of sustainable building design and operations

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Flashcards - HFM FIN 3

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What is the purpose of detailed bid specifications?

Ensure all bidders price same scope for accurate comparison



Clear specs yield comparable bids

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Flashcards - HFM FIN 1

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What are consumption measurements for benchmarking electricity?
kWh per Gross Square Footage
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Flashcards - HFM COMP 3

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How often must hospital fire drills be conducted?

Quarterly on each shift



Per NFPA 101 and Joint Commission standards

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FLS L6-T3

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Company tries to work in ways fair to people and good for planet
Corporate Social Responsibility
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FLS L7-T2

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A systematic approach to transitioning individuals and organizations from current state to desired future state
Change Management Process
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FLS L8-T1

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Connecting facility operations and decisions directly to organizational mission, vision, and business objectives
Strategic Alignment
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FLS L8-T2

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A systematic approach to defining where you are, where you want to be, and how to get there
Personal Action Plan
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multi text flashcard

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How long is the required annual test for an emergency generator"

1.5 Hours

 

 

NFPA 99, 2012 Edition states that the required test is 30 minutes at 50% load, followed by 1 hour at 75% load, for a total of 1.5 Hours

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Flashcards - HFM ADMIN 1

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What does FTE stand for?
Full Time Equivalent
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Flashcards - HFM ADMIN 2

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What is the formula for Facility Condition Index (FCI)?

FCI = Deficiencies ($) / Current Replacement Value ($)



Demonstrates financial efficiency of building repair or renovation

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Flashcards - HFM ADMIN 3

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What areas typically fall under facilities management oversight?
Plant, maintenance, engineering, grounds, construction, fire/life safety, environmental, planning, energy
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Flashcards - HFM COMP 1

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What is the CMS-adopted NFPA standard for portable fire extinguishers?

NFPA 10



2010 Edition

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Flashcards - HFM COMP 2

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What is the maximum distance to a fire extinguisher for Class A hazards?

75 feet



Per NFPA 10

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FLS L7-T1

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Disputes over limited budgets, space, equipment, or staff time among different groups
Competing Resource Priorities
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Flashcards - O&HF C1 T2

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Temperature, lighting, air quality, and noise controls that ensure basic worker physical comfort
Basic Physiological Needs
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SPM for OL-L1-T2

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A clear aspirational description that guides an organization's desired future state
Vision Statement
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SPM for OL-L1-T1

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A short, clear statement defining why an organization exists and its major goals
Mission Statement
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SPM for OL-Intro-T1

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Declares desired future state that guides and inspires organizational direction and purpose
Future Direction
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SPM for OL-Intro-T2

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Process of inspiring followers with a compelling future and providing support for achievement
Transformational Leadership
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Flashcards - O&HF C4 Intro

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Company-wide behaviors and attitudes that actively promote safe operations and hazard prevention practices
Safety Culture Building
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Flashcards - O&HF C1 T3

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Facility managers guide organizations through transitions while supporting staff needs and maintaining operations
Change Management
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Flashcards - O&HF C3 T1

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Support services designed to enhance comfort, productivity and satisfaction of all building occupants
Occupant Services
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Flashcards - O&HF C1 T1

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Designs functional areas enabling employees to work efficiently while minimizing distractions and providing necessary tools
Workplace Productivity Support
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Flashcards - O&HF C2 T3

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Physical factors and programs designed to support employee health, comfort, and overall wellbeing
Occupant Wellness
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Flashcards - O&HF C2 T2

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Providing educational resources and rest facilities to promote proper sleep and recovery periods
Workplace Sleep Support
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Flashcards - O&HF C2 T1

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Collection of health issues that improve when leaving building, often linked to ventilation
Sick Building Syndrome
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Flashcards - O&HF C3 T2

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Systems that remove harmful gases and protect workers from inhaling dangerous substances
Fume Hoods
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Flashcards - O&HF C4 T1

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Regular facility inspections to identify unsafe conditions and verify safety equipment functionality.
Safety Walkthrough Checks
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Flashcards - O&HF C4 T2

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A comprehensive management system designed to prevent workplace injuries and protect employee wellbeing worldwide
ISO 45001
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Flashcards - O&HF C4 T3

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Groups responsible for workplace safety initiatives, bringing together diverse perspectives for comprehensive strategies
Safety and Security Committees
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Flashcards - O&HF C4 T5

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Regular sessions teaching staff how to follow security rules and respond to threats.
Security Training Program
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Flashcards - HFM FIN 2

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What is typical contingency percentage for construction budgets?

5-15% of total project cost



Contingency covers unforeseen conditions and changes

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SPM for OL-L1-T3

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Foundational principles that guide company behavior and decision-making across all levels
Core Values
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SPM for OL-L1-T4

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Shapes an organization's identity and guides employee behavior through shared beliefs and values
Organizational Culture
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SPM for OL-L3-T5

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Process of setting company goals that flow downward through organizational levels
Cascading Objectives Hierarchy
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SPM for OL-L3-Summary

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Fundamental purpose and reason that drives an organization's existence and activities
Mission Statement
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SPM for OL-L4-T1

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A systematic framework for defining an organization's purpose, goals, and plan for success
Strategic Planning
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SPM for OL-L4-T2

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A systematic review of strategic planning requires an ongoing commitment to achieve organizational success
Strategic Planning Commitment
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We want to help you succeed in completing your facilities management course and advancing your career. Most students finish within a few months when they stay focused and committed. To encourage progress, we offer the course at a straightforward upfront fee. If you need extra time beyond six months, a small monthly fee ensures continued access to the materials and support, helping you stay on track and finish strong. This approach is designed to motivate timely completion while offering flexibility for those who need it.

SCPM-L1-T1

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Process of coordinating all elements to achieve project objectives seamlessly
Integration
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SCPM-L1-T2

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Process of defining long-term direction and allocating resources to achieve goals
Strategic Planning
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SCPM-L1-T3

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Temporary endeavor to create unique product, service, or result
Project
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SPM for OL-L3-T4

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Employees take cues from visible symbols, actions, and physical elements of workplace
Visible Artifacts
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SPM for OL-L3-T3

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A framework for employee actions and decisions that guides organizational behavior
Core Values
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SPM for OL-L1-Summary

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Guides behavior and choices, reflecting what the organization values most deeply
Core Organizational Values
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SPM for OL-L2-T1

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Process used by organizations to understand and predict what customers value and want
Customer-Centric Planning
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SPM for OL-L2-T2

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Process that turns high-level goals into specific team objectives and metrics
Strategy Cascading
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SPM for OL-L2-T3

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A company-wide pledge that guides daily operations and decisions toward satisfying customer needs
Shared Vision and Goals
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SPM for OL-L2-Summary

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Organizations require coordinated efforts from various departments to achieve business objectives
Strategic Business Unit Alignment
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SPM for OL-L3-T1

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Purpose defines existence and guides actions through inspiring, clear statement about organization's goals
Mission Statement
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SPM for OL-L3-T2

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A process that includes diverse perspectives to create organizational direction and goals
Assembling Visioning Team
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SPM for OL-L1-T5

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Guides long-term organizational success by defining specific, measurable targets to achieve goals
Strategic Objectives
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